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The Chaos of Scale
Scaling a business is messy and chaotic and the human side of business often feels this chaos most intensely. This show is all about navigating the chaos of scale and fixing the human stuff that breaks, bends, and strains in the process.
The Chaos of Scale
Ep.7 Are We a Team or a Family - The Chaos of Scale
As startups grow, a familiar tension creeps in: Are we building a family… or a team?
In this episode, we dive into one of the most romanticised — and misunderstood — ideas in company culture. The early-stage “family vibe” feels warm, loyal, scrappy, all-in. But as we scale, needs shift. Roles shift. Expectations shift. And the family analogy? It starts to crack.
This episode explores why high-performing sports teams — intentional, accountable, built for impact — offer a far healthier blueprint for scaling cultures. From “brilliant jerks,” to performance standards, to the art of good goodbyes, this episode brings clarity to a conversation most leaders tiptoe around.
One thing to think differently about:
You can love your people like family — but you need to run the business like a team.
Action to take: Pause for Quality. Look at your team through both lenses: family vs. sports team. Which mindset will actually take you where you’re heading next?
Hosted by Andy Golding
thechaosofscale.com
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